Mastering the art of negotiation is a daunting prospect at the best of times, but the shift to remote working has added yet another layer of complexity to this tricky process. However, it is still very possible to master the art of virtual negotiation and even use this new set of circumstances to your advantage. Hazel Stewart draws on her own experience and research from the Harvard Program on Negotiation to lay out an effective strategy for getting the (virtual) upper hand in negotiations.

Published in Retail World Magazine.

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