An extensive company history can be an asset for brand awareness and reputation, but these marketplace advantages can also become a challenge when attempting to make significant changes to the company culture. This was the case at Bonfiglioli ANZ, where culture is inextricably linked to customer experience and improving customer experience is a huge priority for the leadership team. Click on the links below to discover how Bonfiglioli ANZ was able to meet their revenue growth goals after being given the tools to enhance their customer relationship building skills.

Published in Manufacturer’s Monthly, Australian Mining and DEMM Magazine.

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